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August 16, 2016

Issues Accessing Electronic Resources? How to Clear Your Cache

Are you receiving an error while trying to access our electronic resources?

 

We are aware that some internet browsers are having trouble gaining access to the Library's online resources.  We have put together a step-by-step video for you to try and correct the error messages.  Please try our suggestion and if you find that you are still having difficulty, please call our Resource Desk at 585.594.6949.

 

You can watch the video here: https://youtu.be/a_fvgQ8JESM

 

Again, please contact us if you need further assistance. Thank you for your patience!